This Privacy Policy explains how we collect, use, store, and protect your personal data incompliance with the General Data Protection Regulation (GDPR) and other applicable global privacy laws.

By accessing or playing Shadows of Soldiers, you agree to the terms
described herein.

Scope & Applicability

This policy applies to all users of Shadows of Soldiers worldwide. We comply with GDPR and other privacy regulations relevant to the regions in which the game is available.

Data Controller & EU Representation
The data controller responsible for your personal data is the development team behind Shadows of Soldiers. For inquiries or privacy-related concerns, you may contact us at:
support@shadowsofsoldiers.com

Data We Collect:
We collect and store the following data via PlayFab:
– Display Name (user-generated)
– Gameplay Time (hours played)
– Player Statistics (scores, achievements, rankings)
– Technical Data (device info, region, crash logs – not personally identifiable)
– IP addresses (may be used for localization and analytics, not for direct identification)

– Email addresses
– Country/Region (We collect information about your country or region based on your IP
address to provide localized content, currency handling, and regional statistics)

– City (Your approximate city may be collected from your IP address to provide location-
based statistics and personalized content)

– Login dates (We track login dates to manage your account, improve our service, and
analyze player activity)
– Transaction History -if it is available in the game (We record your transaction history,
including purchases, virtual currency activity, and in-game item acquisitions. This data is
used to process transactions, provide purchased content, track revenue, support account
issues, and manage in-game features)

We do not collect or store:
– Real names

Using Data

We use your data to:
– Display your in-game progress and stats
– Manage gameplay fairness and detect cheating
– Improve game performance and features
– Personalize and balance player experience

Sharing of Data
– Most data is only visible to you or even not ingame neither.
– Your Display Name may appear on public leaderboards.
– We do not share or sell your data to third parties.

Data Storage & Protection

Your data is stored securely via Microsoft PlayFab infrastructure, protected by industry-standard encryption and access controls. We rely on their compliance and cloud infrastructure for all storage and data handling.

Changes to This Policy
We may update this policy periodically. Any significant changes will be posted in-game or on our website. Continued use of the game after changes indicates your acceptance of the
revised policy.

Your Rights Under GDPR
You may at any time:
– Request access to your personal data
– Request correction or deletion
– Object to processing
– Withdraw consent where applicable• – File a complaint with a supervisory authority
To exercise your rights, contact us at: support@shadowsofsoldiers.com

Minors
Shadows of Soldiers is not intended for players under the age of 18. We do not knowingly
collect personal data from minors under the applicable age of consent (usually 16).

Data Retention & Deletion
We retain your data as long as your account is active. You may request account deletion at any time. Residual backup data may be retained temporarily for legal or operational purposes but will not be used.

International Data Transfers As our backend services (PlayFab) may process data outside the EU, we rely on Standard Contractual Clauses or equivalent safeguards to ensure lawful international transfers under
GDPR.